Privacy Policy
Effective Date: 16/06/2026
1. Introduction
Connecting Teams Pty Ltd (ACN 156 606 441, ABN 17 156 606 441) ("we", "our", "us") is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Zoho implementation and consulting services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact details (name, email, phone number, business address)
- Business information (company name, role, industry)
- Technical information (IP address, browser type, device information)
- Zoho account details and business process information
- Communication records and consultation notes
- Payment and billing information
2.2 How We Collect Information
- Directly from you through forms, consultations, and communications
- Through our website using cookies and analytics tools
- From third parties such as Zoho Corporation when you tag us as your partner
- During the provision of our implementation and consulting services
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing Zoho implementation and consulting services
- Processing partner tag verifications and commissions
- Communicating with you about our services
- Improving our website and services
- Compliance with legal obligations
- Marketing our services (with your consent)
- Billing and payment processing
4. Disclosure of Information
We may disclose your personal information to:
- Zoho Corporation for partner verification and commission processing
- Third-party service providers who assist in delivering our services
- Professional advisors (lawyers, accountants, consultants)
- Government agencies as required by law
- Other parties with your explicit consent
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. International Transfers
Some of your personal information may be disclosed to Zoho Corporation, which operates internationally. We ensure appropriate safeguards are in place for such transfers in accordance with the Privacy Act 1988 (Cth).
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.
7. Your Rights
Under the Privacy Act 1988 (Cth), you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for marketing communications
- Make a complaint about our handling of your personal information
8. Cookies and Tracking
Our website uses cookies and similar technologies to improve user experience and analyse website usage. You can control cookie settings through your browser preferences.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.
10. Contact Us
Connecting Teams Pty Ltd
ACN: 156 606 441
ABN: 17 156 606 441
Email: support@connectingteams.net
Address: 2B Beachway Parade, Marcoola QLD 4564, Australia
Phone: 1300 885 944 (within Australia) | +61 7 5448 3333 (International)
Privacy Officer: Jason Hay
Email: support@connectingteams.net
If you are not satisfied with our response to your privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or 1300 363 992.